Privacy Policy

PodSpin (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at podspin.ai (the “Service”). By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Account Information

When you create an account, we collect your name, email address, and profile information through our authentication provider (Clerk). We do not store your password directly — authentication is handled securely by Clerk.

Payment Information

Payment processing is handled entirely by Stripe. We do not store your credit card number, CVV, or full billing details on our servers. We retain your Stripe customer ID and subscription status to manage your plan.

Content You Upload

When you upload podcast episodes, your audio files are transmitted to AssemblyAI for transcription. Audio files are stored temporarily on AssemblyAI’s servers for processing and are subject to their data retention policies. Generated content (transcripts, show notes, blog posts, social posts, etc.) is stored in our database to provide the Service.

Usage and Analytics

We automatically collect certain information when you use the Service, including your IP address, browser type, device information, pages visited, and actions taken (such as content copied or exported). This data helps us improve the Service and understand how it is used.

2. How We Use Your Information

• To provide, maintain, and improve the Service
• To process your transactions and manage your subscription
• To transcribe and generate content from your uploaded episodes
• To send you service-related communications (account updates, billing notices)
• To respond to your requests and provide customer support
• To monitor usage patterns and optimize performance
• To detect, prevent, and address technical issues or abuse

3. Third-Party Service Providers

We use the following third-party services to operate PodSpin:

• Clerk — Authentication and user management
• Stripe — Payment processing and subscription management
• AssemblyAI — Audio transcription and speaker detection
• OpenAI — AI-powered content generation
• Vercel — Hosting, serverless functions, and database (Postgres)

Each provider has its own privacy policy governing the use of your data. We only share the minimum information necessary for each service to function.

4. Data Security

We implement industry-standard security measures to protect your information:

• All data in transit is encrypted using TLS/SSL
• Database credentials and API keys are stored as encrypted environment variables
• Authentication is handled by Clerk with enterprise-grade security
• Payment data never touches our servers (processed directly by Stripe)
• Access to production systems is restricted to authorized personnel only

While we strive to protect your information, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security, and you use the Service at your own risk.

5. Data Retention

We retain your account information and generated content for as long as your account is active. If you delete your account, we will remove your personal information and content within 30 days, except where we are required by law to retain certain records. Audio files uploaded for transcription are not permanently stored by PodSpin — they are processed by AssemblyAI and subject to their retention policies.

6. Your Rights

All Users

You may access, update, or delete your account information at any time through your dashboard settings. You may request a copy of your data or ask us to delete your account by contacting us.

European Union Users (GDPR)

If you are located in the European Economic Area, you have additional rights under the General Data Protection Regulation, including the right to access, rectify, erase, restrict processing, data portability, and object to processing of your personal data. To exercise these rights, contact us at the email below. We will respond within 30 days.

California Users (CCPA)

If you are a California resident, the California Consumer Privacy Act grants you the right to know what personal information we collect, request deletion of your data, and opt out of the sale of personal information. We do not sell your personal information. To exercise your rights, contact us at the email below.

7. Cookies

We use essential cookies to maintain your session and authentication state. We may use analytics cookies to understand how the Service is used. You can control cookie preferences through your browser settings, though disabling essential cookies may prevent you from using certain features.

8. Children’s Privacy

The Service is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised “Last updated” date. Your continued use of the Service after changes are posted constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at:

Email: support@podspin.com